Important Information

TCs & Cs and more

Frequently Asked

  • Secure parking for ONE vehicle only. Safety walls, Electronic Gates and Night Security. 
  • Limited additional parkings available at additional cost
  • Trailer parking at additional cost
  • The apartments are serviced daily, except for Sundays and Public Holidays
  • Once off R380.00 
  • Forfeited on Cancellation
  • Check-in after 2 pm
  • Check-out before 10 am

Policies

  • 30 days plus, prior to arrival date: 100% refund of deposit LESS the administration fee
  • 15 to 30 days prior to arrival date: 75% refund of full booked stay LESS the administration fee
  • 7 to 14 days prior to arrival date:  50% refund of full booked stay LESS the administration fee
  • Less than 7 days prior to arrival date:  0% refund

In the event that a replacement occupant is available for the full booked stay, then the above penalty will be waived, and only the administration fee will be applicable.

  • NO REFUNDS for Late Arrivals
  • NO REFUNDS for Early Departures
  • No Braais on Balconies
  • No Braais in Flats

Please make use of the Braai /  Barbecue facilities that are available on the premises. 

  • Strictly no pets allowed

Apartment allocated may be changed to a similar apartment due to unforeseen circumstances. We will however endeavour to keep you in the same apartment as allocated.

When you vacate the apartment, please leave it in the same condition as you found it.

  • NO Towels or washing on balcony
  • NO Mattresses on floor
  • Leave furniture as found
  • NO roller blades, scooters, skate boards, bicycles or toys may be used in passages or walkways.

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